Need help with NLingo? Browse the topics below or reach out to us directly. We're happy to help.
Web app: Sign up at nlingo.app, then head to the dashboard to start building your vocabulary. Add words manually or import them, then use the daily review feature to practice with spaced-repetition flashcards.
Chrome extension: Install the NLingo extension from the Chrome Web Store and sign in with the same account. Once active, highlight any word or phrase on a webpage to get an instant translation, and save it directly to your vocabulary list with one click.
Is NLingo free to use?
Yes. NLingo has a free tier with access to core translation and vocabulary features. A Pro subscription unlocks higher usage limits, advanced review modes, and priority support. See our Pricing page for details.
Which languages are supported?
NLingo supports translation across a wide range of languages powered by AI. The quality may vary by language pair. If you encounter a language that isn't working well, let us know.
How does spaced repetition work?
NLingo schedules your vocabulary reviews based on how well you know each word. Words you find difficult appear more frequently; words you know well are shown less often. This helps you retain vocabulary more efficiently over time.
Can I use NLingo on multiple devices?
Yes. Your account and vocabulary list sync automatically. You can use the web app on any browser and install the Chrome extension on any Chrome-based browser signed in to your account.
How do I cancel my Pro subscription?
Go to Settings → Billing in the web app and select Cancel subscription. Your Pro access continues until the end of the current billing period. For refunds, see our Refund Policy.
I can't log in to my account.
Make sure you are using the same sign-in method you registered with (e.g. Google). If you continue to have trouble, email us and we will look into it.
I was charged but my account is still on the free tier.
Try signing out and back in to refresh your account status. If the issue persists, contact us with your receipt email and we will resolve it promptly.
How do I delete my account and data?
Go to Settings → Data and select Delete account. This permanently removes your account and all associated data. This action cannot be undone.
The Chrome extension is not translating.
My vocabulary or review progress is not syncing.
The web app is slow or not loading correctly.
If you couldn't find an answer above, we're here to help. Email us at support@nlingo.app and we will get back to you as soon as possible.
You can also review our Privacy Policy, Terms of Service, and Refund Policy for additional information.