Privacy Policy

Last updated: March 23, 2026

1. Information We Collect

We collect the following types of information:

• Account information: Name, email address, and profile picture provided during registration
• Usage data: Translations performed, vocabulary saved, review activity, and feature usage
• Payment information: Billing details are collected and processed by Paddle, our payment processor. We do not store your payment card details.
• Device information: Browser type, operating system, and general location data

2. How We Use Your Information

We use your information to:

• Provide and improve the translation and learning features
• Process payments and manage subscriptions
• Send service-related communications
• Analyze usage patterns to improve the Service
• Prevent fraud and ensure security

3. Third-Party Services

We use the following third-party services:

• Paddle: Payment processing and subscription management. Paddle Privacy Policy
• WorkOS: Authentication and user management
• AI providers: Translation requests are processed by third-party AI models. We do not share your personal information with AI providers beyond the text submitted for translation.

4. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies for advertising purposes.

5. Data Retention

We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

You have the right to:

• Access and download your personal data
• Correct inaccurate information
• Request deletion of your account and data
• Object to processing of your data
• Data portability

7. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service.

10. Contact

For privacy-related inquiries, contact us at support@nlingo.app.